Citizen Charter

मुख्य पृष्ठ/ हमारे बारे में/ नागरिक चार्टर

Citizen Charter 2022

DEPTT. PRO Social worker MO I/C OPD CCMO/ CMO
On duty		 Dept. Grievances Public Grievances
Officer
(PGO)		 AMS-I AMS-II AMS-III AMS-IV AMS
HOO		 M.D
ROOM No. 20 134 46/56 Respective HOD 354 351 307 324 310 314 301

 

EXPECTATION FROM PATIENTS:

  • Smoking, Tobacco chewing & consumption of liquor are not allowed inside hospital premises.
  • Wait patiently for your turn.
  • Help keeping Hospital & surroundings clean, Co operate with hospital staff & do not demand undue favors for best possible health care.

MEDICAL DIRECTOR
COMPLAINTS & GRIEVANCES
There may be occasion when our services may not be up to your expectation. Please do not hesitate to register your complaints. It will only help us to serve you better. Please contact in Room No. 20 for all grievances (Tel. 22127850, 22586262, 22588383). We aim to settle your genuine complaints at the earliest. Public can also have information under RTI (Right to Information Act).

RESPONSIBILITIES OF THE USERS

  1. The success of this hospital depends on the support we receive from our users.
  2. Please try to appreciate the various constraints, under which the hospital is functioning.
  3. Please do not cause inconvenience to other patients.
  4. Please help us in keeping the hospital and its surrounding neat and clean.
  5. Please use the facilities of this hospital with care.
  6. Beware of Touts
  7. Hospital is a ‘No Smoking Zone’
  8. Please refrain from demanding undue favours from the staff and officers.
  9. Please provide useful feedback and constructive suggestions. These may be addressed to the Medical Director of the Hospital.
  10. Please bring your old OPD slip on your next visit
     

PLEASE HELP US TO SERVE YOU BETTER

  • Facilities available in the hospital are the subjects to change without any notice.

CONTACT

HOSPITAL EXCHANGE 22586262
CASUALTY 22588383
WEBSITE www.gtbh.delhigovt.nic.in

 

LOCATION OF THE GTB HOSPITAL

LOCATION OF THE HOSPITAL Dilshad Garden, Delhi-110095
POLICE STATION (DILSHAD GARDEN ) 22583551,22580274
BUS ROUTE 165,212,165A,
NEAR METRO STATION JHILMIL , MANSAROVER Metro Station

 

DEPARTMENTS AVAILABLE IN THE HOSPITAL

MEDICAL DEPARTMENTS

  • GENERAL MEDICINE
  • DERMATOLGY
  • PAEDIATRICS
  • PSYCHIATRY

SURGICAL DEPARTMENTS

  • GENERAL SURGERY
  • GYNAECOLGY & OBSTETRICS
  • BURNS & PLASTIC SURGERY
  • DENTISTRY
  • NEUROSURGERY
  • OPHTHALMOLOGY (EYE)
  • ORTHOPAEDICS
  • OTORHINOLARYNGOLOGY (ENT)

SUPPORTIVE DEPARTMENTS

  • ANAESTHESIOLOGY
  • LAB SERVICES
  • RADIOLOGY & IMAGING
  • REGIONAL BLOOD TRANSFUSION CENTRE

CASUALTY SERVICES

DEPTT. WALKINGIN CASUALTY(GREEN) MAIN CASUALTY(RED & WHITE) OTHER DEPT.EMERGENCYSERVICES TRAUMA SERVICES PAEDIATRICCASUALTY GYNAECASUALTY& LABOUR ROOM SERVICES 24 HOURS EMG. LAB SERVICES 24 HOURS RADIOLOGY SERVICES
ROOM No. 51 54 GEN. MEDICINE- Room no. 53, 259Surgery room no. 149Neurosurgery trauma-380Ortho room no. 5524 hours ECG-54,53 NeurosurgerytraumaOrthopedicsTraumaSurgery Trauma MCH 2ndFloor SLR ward-10 54-A X RAY Room no. 48Ultrasound room no. 1005CT Scan room no. 1015


OPD SERVICES: OPD REGISTRAION –(MONDAY- FRIDAY 7:30AM to 12:00 PM) (SATURDAY - 7:30AM to 11:00 AM)

GROUND FLOORDEPTT./ RROMS ) FIRST FLOOR SECOND FLOOR OPD Annexe LaboratorySample collection Medicine Distribution(Timings/ Counters)
OrthopedicsRoom no. 14,15,16,17,21,24 DermatologyR. no.104,105,106,107103,101 ART room no. 210 EndocrinologyDEM block Regn. Timings 7.30 am to12 noon(Routine),Saturday7.30 am to 11 amSunday for sr.citizen 9.30 am to 11.30 amSpl. Clinic1pm to 2pmPAC1pm to 2pm Main Pharmacy area Dharmshala Block8 am to 6pm(Mon to sat)
IMMUNIZATIONMCH R no. 8 Burns & PlasticSurgeryWed/Sat (Room no.114 ) Medicine 223,224,225,226,229,229A,232,235 GYNAE OPD R.no. 701,702,703, 704 COVID TESTINGMCH GF  
NeurosurgeryRoom no. 41A   Ophthalmology Rno. 217, 218, 220, Gynae ANC709, 711 Blood collection  
COVID VACCINATION(GOL CANTEEN) Surgery room no. 113,114,115.116,117124,127 ENT room no. 239,240,241,242 Gynae Family welfare room no. 712 URINE sampleRoom no. 28  
Injection room-39 PAC (132) DentistryRoom no. 251A, Peads -248,250B UNANI ROOM NO. 735nmjhjjkhkHOMOEPATHICROOM NO. 728AYURVEDA R no.734 FNACRoom no.130  
ARC Near gate no. 3   Chest Clinic room no. 227 PSYCHIATRY715,716,718,719,720, 726A Dharamshala STOOL/SPUTUMRoom no. 10  
PediatricsMCH GFR. no. 1 to 10       Blood testRoom no. 30AFEMALE Blood test room no. 18 near MCH Building DEM OPD -9 AM to 3 PM ( Mon to Friday)9 am to 1 pm(Saturday)
FEVER CLINICMCH GF          


SPECIAL CLINICS

Department CLINICS DAYS ROOM NO. TIMING
DERMATOLOGY STD DAILY 103 9:00 AM -1:00 PM
LEPROSY DAILY 101  
GYNAECOLOGY HRT TUESDAY 701 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
ADOLCENT WEDNESDAY 701
INFERTILTY THURSDAY 701
POST NATAL THURSDAY 713
CANCER SCREENING / COLPOSCOPY MONDAY EMG OT 3rdFloor
ORTHOPAEDICS DISABILTY CLINIC WED/ FRI 15,16,17 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
PAEDIATRICS WELL BABY MONDAY MCH GF Room no. 2 and 3 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
GASTROENTERLOGY Monday MCH GF Room 4 and 5 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
CHILD DEVELOPMENT CLINIC WEDNESDAY MCH GF Room 10 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM

 

  THALASSEMIA WEDNESDAY MCH GF Room 4 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
NEO- NATAL HIGH RISK CLINIC FRIDAY MCH GF Room 3 and 4 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
PICU FOLLOW UP FRIDAY MCH GF Room 2 and 3 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
THALASSEMIA & HEMOPHILLIA DAY CARE CENTRE DAILY MCH 5thFloor 9:00 am to 5 pm
MEDICINE ENDOCRINOLOGY TUESDAY MCH GF Room no. 2 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
ASTHMA TUESDAY MCH GF Room no. 3 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
CARDIOLOGY TUESDAY MCH GF Room no. 4 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
NEPHROLOGY TUESDAY MCH GF Room no. 5 2:00 PM to 4: 00 PMRegistration 1:00 to 2:00 PM
MEDICINE DIABETES M/W/S DEM BLOCK 8:00AM TO 3:00PM(SAT- 8AM TO 1PM)
THYROID TUES/FRI DEM BLOCK 8:00AM TO 3:00PM
OBESITY THURSDAY DEM BLOCK 8:00AM TO 3:00PM
NEPHROLOGY MONDAY R no. 224,226 9:00AM TO 1:00PM
CHEST DAILY 227 9:00AM TO 1:00PM
ENT VERTIGO TUESDAY 237 AND 239 OPD BLOCK 2:00 PM to 4: 00 PM
OTOLOGY WEDNESDAY 237 AND 239 OPD BLOCK 2:00 PM to 4: 00 PM
RHINOLOGY THURSDAY 237 AND 239 OPD BLOCK 2:00 PM to 4: 00 PM
ONCOLGY FRIDAY 237 AND 239 OPD BLOCK 2:00 PM to 4: 00 PM
FOR SENIOR CITIZENS ENT SUNDAY 24 10AM TO 12PM
MEDICINE 20
ORTHOPAEDICS 17
SURGERY 21
DENTAL PAEDODOITICSEXTRACTION THURSDAY 230 9AM to 1 PM
PAEDODOITICSRESTROTION THURSDAY 250 9AM to 1 PM
GERIATRIC EXTRACTION DAILY 230 9AM to 1 PM
ORTHODONTICS CLINIC DAILY R. no. 4 9AM to 1 PM
EXLUSIVE PAEDODONTICCLINIC ON ALL DAY Mon to Saturday R. no. 245, 248, 252 9AM to 1 PM


OPERATION FACILITIES

SURGERY OBST. & GYNAE ENT OPTHALMOLOGY NEUROSURGEY ORTHOPADICS DENTISTRY FAMILY
DAILY DAILY DAILY DAILY TUE/ THURS DAILY MINOR OTDAILY DAILYEXCEPTII & IV SATURDAY


DAY CARE SERVICES – THALASSEMIA, DIALYSIS, FAMILY PLANNING

  • TOTAL BEDS- 1571
  • ICU BEDS
DEPTT. ANESTHESIA ICU NS ICU NEONANTAL ICU PICU CCU DEM
NO. OF BEDS 25 07 36 12 06 04

 

RADIOLOGY FACILITIES X RAY REGISTRAION- (MON-FRI 9:00 AM -12:00 NOON)(SAT 9am to 11am) *By Appointment

X-ray EmergencyX- Ray UltrasoundWith Doppler C.T. Scan Emergency Ultrasound with Doppler Special Investigations
Room no. 1001,1002,34,35, 1011 46 1005,18 1014 48 1011

 

Facilities for senior Citizens:

  • Separate OPD Reg. Counter
  • Separate Pharmacy Counter

Sunday Clinics for Senior Citizens available for

  • Medicine
  • Surgery
  • Ortho
  • ENT

(10-12 NOON) ROOM NO.

  • Separate Pharmacy Counter for differently abled person
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